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®Home Kraft UK  71-75 Shelton Street, London WC2H 9JQ Tel 0800 861 1053

Shipping & Returns

Shipping Policy

FREE SHIPPING on all UK orders

Most order are shipped via Royal Mail/Amazon UK within 2 business days of your order.  Please allow 3-5 business days for delivery. 

We make every attempt to deliver your product as fast as possible but we cannot guarantee delivery time. 

To ensure that you receive your order when you need it, please plan accordingly. 

During the holidays, please place your order at least one week prior to ensure timely delivery. 

After three attempts to deliver, the package will be returned to our warehouse.

Once your order has been shipped, you will receive an email informing you of your package being shipped. 

International deliveries - Please allow 7-10 working days.

Home Kraft UK reserves the right to change this policy at any time.  Please check back from time to time to note any changes.

Return & Exchange Policy

Thanks for purchasing our products at Home Kraft UK.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team at Sales@homekraft.co.uk

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